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Bill Bachrach: Is There a
"Formula" for Success? |
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Yes. While I don't believe there are any secrets to
success, there are a couple of simple formulas that can serve as good reminders
of what's necessary to be successful. One of them is Effort x Effectiveness =
Results. Simply put, you have to put out a high enough volume of work at a high
enough degree of effectiveness in order to achieve your goals. If you feel like
you are working hard, but not getting the results you want then you either are
not being effective or the amount of time that has elapsed has not yet been
enough for the desired results to occur. If you believe you are effective and
not achieving results you probably just need to look at your calendar and you
will likely discover you are not investing enough time in results-producing
activities. You may be busy, but success comes from being busy doing
results-producing activities. These two things go hand-in-hand, effort and
effectiveness, because you tend to become more effective at those things you do
frequently and consistently. This is especially true of the activities required
to be a successful financial advisor building an Ideal Client Community. Ie:
Serving clients, getting referrals, following-up with referrals on the phone,
and conducting the initial client interviews that lead to referrals becoming
clients.
A formula which I developed that may help you be more
productive is Success = words on-purpose + time on-purpose. My experience is
that successful people live and work "on-purpose." They are good with words and
manage their time well. Being on-purpose with time means that you plan your work
and you work your plan. The most productive time-planning is when you know your
priorities, place them on your calendar as appointments with yourself and
others, and honor your calendar. Consider how seldom an unscheduled interruption
is more productive than what you would have been doing if you had planned that
time to do something highly productive on-purpose.
Far less productive
is working from a to-do list. And the least productive way to manage your time
is to go work with a mostly blank calendar and attempt to stay focused on the
most important tasks throughout the day. Given that life, business, and the
financial services industry in particular are distraction-producing machines it
is difficult to be successful without managing your time and
high-payoff-activities on-purpose.
Can you think of anything in your
personal or professional life that would not be enhanced by managing your time
and priorities on-purpose?
What about words on-purpose? I
sum this up as knowing what to say, how to say it, and when to say it. You could
call it being articulate. The financial services profession is all about human
interactions. Interacting with your clients, referrals as prospective clients,
staff, subject matter experts who help you serve your clients, your company
leaders and support personnel. It means talking with people. It means
asking good questions. It means being a good listener. It means connecting what
people tell you about their needs, wants, goals, and values with your value
proposition. You will be most productive when scripted. At the very least you
must have talking points you can instantly and effectively articulate. Who wants
to trust their financial future to someone who stumbles over their words? It
doesn't matter that you are smart if you don't sound smart.
Politics aside, I find it interesting that President Barack Obama has gotten
flack for using the teleprompter and he and his staff get criticized for being
on the same page with their talking points. You can laugh if you want, but
knowing what to say, how to say it, and when to say propelled him into the Oval
Office. What might this do for you?
Can you think of anything in your
personal or professional life that would not be enhanced by being able to choose
and deliver your words on-purpose?
The bottom line is that success is
rarely, if ever, an accident. Successful people use their time and words on-purpose.
Keep moving forward,
Bill Bachrach
Founder & Chairman
________________________________________
Contact Anne
Bachrach at the Financial Services Speakers Network at anne@fsspeakers.net to schedule Bill
Bachrach for your next meeting or conference.
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Anne Bachrach: Optimize Effective
and Efficient Behavior for Increased Success |
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Ask any successful business owner or financial professional
and they will tell you one of the number one rules to optimizing the success of
a business starts with producing effective results with the greatest efficiency.
Your success is riding on your ability to perform with the greatest
effectiveness and efficiency.
As a Financial Professional, it is
probably your goal to be as effective as you can with the greatest efficiency.
The more you can optimize these two factors, the greater return on investment
you will realize in your business.
So how do you improve your career or
business by improving effectiveness and efficiency? Let's begin by reviewing the
difference between the two terms:
Effective - Producing a
decided, decisive or desired effect. Effective emphasizes the actual production
of or the power to produce an effect or result.
Efficient -
Acting or a potential for action or use in such a way as to avoid loss or waste
of energy in effecting, producing or functioning.
Effectiveness is the
building block, while efficiency is the process of refinement. The better you
become at effecting positive results with the greatest efficiency of effort, the
bigger asset you become - and so does your business.
Optimizing
effectiveness and efficiency doesn't have any relation to IQ or intelligence
levels, it's really an awareness of your habits. It's a delicate balance between
effecting positive results with the least amount of energy expenditure. This
essentially means that you expend the least amount of energy with the largest
return - while effectively creating the desired result.
Optimizing your
effectiveness and efficiency is vital to your success and your personal life
depends on it and so does your professional life.
Let's start by
discussing improving effectiveness. What does this actually mean? In the most
basic terms, you must first learn how to create positive effects, change or
results; though by definition you could be effective at producing negative
effects. However, our focus is on becoming proficient at producing positive
effects. The better you become at effectively creating desired results, the
better your personal and professional life becomes.
So how do you know
if you are being effective? The first step is to ask yourself what kind of
actions you are taking. If the goal is to produce a desired result, every step
between the initial action and completed action needs to be in support of the
desired result.
Recall a situation or project that produced a less than
optimal result. If you go back through the series of actions that led to the
result, can you pinpoint what might have triggered the shift from the direction
of positive results to non-effective results? When the "trigger" can be
identified, you can learn from that experience and be more effective in future
situations by changing or avoiding the action that created the negative result.
Being effective is nothing more than a series of evaluations of past results to
identify and separate the successful actions from the negative actions.
This evaluation process not only applies to your professional life, it
applies to your personal life as well. Your career or your business is only as
good as you are - which is why self-improvement is a vital part of your
professional success. If you cannot learn to effect positive results, the
success of your business will be limited. For optimal success, a dedication to
improving effectiveness in your personal life is important.
Now let's
discuss efficiency. Effectiveness is the building block and efficiency is the
process of refinement. Think of it as a sort of horse and carriage. Improving
efficiency isn't possible until you actually learn how to effect results. While
it is possible to be effective without being efficient, only having one of the
two strengths is like missing the other piece to the puzzle. To truly be a force
to be reckoned with and to grow your financial practice, you must be able to
effect positive results with the greatest efficiency.
We all have the
same number of hours in a day to complete our tasks, so you must learn to
produce desired results with the least amount of energy lost. In order to make
more time and become better at what we do, we must learn to improve our
effectiveness and efficiency.
Although many people resist it in the
beginning, calendaring is a great tool for improving effectiveness and
efficiency. When you put everything in your calendar and honor it, you'll find
your focus improves because you have daily tasks staring right back at you in
black and white. Schedule everything in your calendar including showers, drive
time, calls, marketing time, client interviews, lunch, and workouts. For every
task add a 15 minute buffer, until you get better at estimating how much time
each activity takes. This buffer will serve to add to peace of mind if
unexpected delays come up. If you are actually running ahead of schedule, then
you can get a head start on the next task and actually complete more in less
time. Effective time management and calendaring will make you more productive,
feel more confident, and in control so that you can more easily achieve your
goals.
Begin working on increasing your effectiveness and efficiency
today and enjoy the benefits you receive as a result. You'll find that you will
accomplish more in less time and feel great about your progress every day.
Time is really the only capital that any human being has, and the
only thing he cannot afford to lose.
THOMAS EDISON
American Inventor
New Program...
If you're looking for an inexpensive way to gain a
competitive advantage to achieve your goals in the current economy click
here to learn more about joining Anne Bachrach's 90-Day Goal Achievement
Program.
________________________________________
Anne Bachrach is the author of the book, Excuses
Don't Count; Results Rule!. She has 23 years of experience training and
coaching. Anne works to help financial professionals improve their productivity,
profitability, and quality of life. Through her proven systems, she inspires her
clients to stay focused and take action on the highest payoff activities that
lead to their ultimate professional and personal success. Take advantage of the
many complimentary resources on her website (www.AccountabilityCoach.com) |
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Mark Little: Maybe it's
Not the Economy Stupid |
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In 1992 campaign advisor James Carville coined the famous
phrase "It's the economy stupid" for Bill Clinton's successful bid for the White
House. I just received an email today from a business-owner friend, from outside
the financial services industry, who contends that for most seeking to grow
their businesses today, maybe it's not the economy (stupid). In his email to me,
my friend shares a humorous story about his quest to find a new tax preparer.
It seems his tax person, a Certified Public Accountant, was a bit sloppy
and failed to keep him informed about the status of his tax return. When his
wife had to call to ensure that an extension was filed on-time, he figured that
was a sign from "on high" to find a Best-in-Class tax expert, as a replacement,
who was highly skilled, proactive and worthy of trust. Forget "highly skilled"
for a moment, have you noticed that outstanding service is in short supply these
days? When was the last time you raved about the proactive and exceptional
service of any business you frequent?
My friend tells the story of how
he placed a ton of calls to accounting firms referred to him and relates how
most of the people calling back were "over-enthusiastic sales people" or people
lacking expertise.
"And you know what?" my friend continues, "the
majority never returned my call."
"In boom times, you can't even get the
over-enthusiastic, non-expert sales people to call you back! In the bust times
the sales people finally start calling you back."
Cynical? Yes!
True? Unfortunately it sounds like he's accurately describing the
financial services industry. Not all financial advisors, but far too many.
However, it doesn't have to be that way; you get to decide, as a
financial advisor, whether you want to be "the real deal," or "just another
advisor." You get to decide the level and quality of your service standards,
too. Clients are very simple regarding what they want. They believe the warm
fuzzy ads on TV showing financial advisors and simply want that highly skilled,
conflict-free advisor shown; the one who, on TV, seems worthy of trust. An
advisor who is deeply knowledgeable about their situation and gives them sound
advice and guidance. What's the reality? Well, most of these folks come in to
interview a financial advisor & what do they encounter? Do they get sound
advice that's worthy of trust? Unfortunately, far too often, they meet
"over-enthusiastic sales people" or, rather than experts, they find advisors who
talk technically way over their heads in a way that's contrived.
As an
advisor you can become Best-in-Class simply by aligning yourself with people who
are already experts in tax, financial planning, money management, estate
planning and insurance. Consider for a moment that there are many people out
there who have had enough of "sales people" and, like my friend, don’t even
believe that advice like this, through a Best-in-Class team of experts, exists.
My friend would have difficulty believing me, no matter how hard I tried to
assure him, that I work with hundreds of advisors all over the world who fit
that description (or are very rapidly moving in that direction).
When
you stop to realize how few advisors even return calls promptly, consider that
there has never been this many unhappy people seeking a fully comprehensive
trusted advisor. You couldn't possibly serve every Potential Ideal Client who is
seeking someone just like you right now. These are the good 'ol days and
consider that "it's not the economy."
________________________________________
To learn more about
how to implement The Dry-run Prep Meeting™ and The Three Meeting Process™, you
can sign up for "The Kate Wilson Case-Study" at no charge at The Trusted
Advisor Toolkit. Mark McKenna Little is a speaker, author and Trusted
Advisor who began implementing Values-Based Financial Planning® in 1999. Contact
Anne Bachrach at the Financial Services Speakers Network at anne@fsspeakers.net to schedule Mark
Little for your next meeting or conference. |
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Tom Voccola: Being Powerful with
Others |
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Part 5 of a continuing series on CEOing and the Values
Based Financial Advisor.
Your number one job as a Trusted Financial
Advisor - and if you do this you will be an amazing CEO - is to unleash the
pent-up creativity and innovation in both clients and partners in service to
their dreams. Turning this attitude into action is at the heart of working "on"
your firm. But it is one thing to be aware of this, and altogether another to be
able to do it.
In Parts 3 and 4 of this series, I tried to leave you
with a powerful insight and understanding into the invisible forces driving you.
Now I want to help you leverage that understanding by expanding into the second
law of CEOing...
To be Powerful in with others, you must first
Understand
Humanity and Master Relationships
Understanding
Humanity
When you come to understand and appreciate the untapped
power within yourself, you will have an opening to understanding the massive
untapped potential of others – if you have it, so do they!
The
$64 million question is: How do you tap into this power?
The first step
is to appreciate that it's not easy being human. Have you noticed that? Life is
a constant struggle because we are trying to be someone other than who we really
are. And we don't even see that we are doing it! To tap into the authentic power
of people, you must help them see the truth of who they really are. Helping
clients articulate their values will produce amazing cooperation and trust.
What kinds of real-world results can you expect from unleashing the
power of people? In our work with organizations we consistently see:
- A critical mass of aligned & engaged employees at every level in the
organization. Up from the national level of 26% to over 80% within 90 days as
measured by survey and improved performance against client specified mission
critical goals and objectives
Measurable improvements in throughput and capacity
A dramatic reduction in fire fighting, wasted energy and overtime
Measurable gains in productivity and innovation yielding a minimum10x R.O.I.
Employee teams reviewing and reengineering organizational processes
A dramatic growth in team led project centered growth initiatives at every
level
Measurable relationship improvement with customers, vendors and co-workers
A culture of support and empowerment rather than one of command and control
More fun and meaning in work
- An empowered CEO
So how do you go about unleashing this power?
There is one universal human limiting belief that must be forever undone: That people are not good enough. It's a deep seated
belief that has been seared into our collective consciousness from birth by
every religion, government institution and news organization on earth and keeps
us from exploring the brilliance in people. And, it has morphed into the way
business occurs in the world as well.
The major difference between
management and leadership is the difference between controlling people and
liberating them.
We have been trying for millennia to control people
because we didn't know any better. Leaders would knowingly focus people on what
they didn't want in their lives, sewing fear, uncertainty, doubt. When there was
sufficient fear among the populace, they would offer safety and security in
return for money or other valuable resource. This approach is and has been a
criminal waste of energy.
Yet during this same time we all have seen instances of
great leaders who have inspired ordinary people to achieve more than they ever
thought they could. Martin Luther Kind comes to mind. He focused us on our own
greatness and asked us to dig deep within ourselves and see our own power. He
gave an entire generation hope and a way forward through non-violence. His
leadership speaks for itself.
The latter approach, this kind of
leadership is what Values Based Financial Planning is all about. Focusing your
clients, and yes, your employees and content expert partners on what they
really desire and want for themselves, their families and ultimately, their
legacy, and then, giving them a clear way forward.
Sometimes, I
hear business people say, "Hope is not a Strategy!" I disagree. Hope is the most powerful Strategy in the world. In a world of not good
enough, the leader that brings hope into people's lives and engages
them in a way forward will capture the hearts, minds and trust of a
great many. Just step into their shoes. How would you rather live your life: Out
of fear and despair; or confidence and possibility? Your answer will determine
your degree of lasting success and yes, happiness.
Next Month: Mastering
Relationships
Copyright 2009 Thomas A. Voccola
________________________________________
Entrepreneur,
speaker, author and CEO Coach, Tom Voccola is the CEO of CEO2, a Chief
Executive Consulting Firm specializing in the rapid transformation of corporate
and organizational cultures. Tom is the author of The
Accidental CEO – A Leader’s Journey from Ego to Purpose. His life's work
is to inspire a new generation of leaders who transcend ego and its fear based
agenda. His work gives executives immediate and authentic access to new levels
of power, influence and freedom within their organizations.
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