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Bill Bachrach: Is There a "Formula" for Success?
Yes. While I don't believe there are any secrets to success, there are a couple of simple formulas that can serve as good reminders of what's necessary to be successful. One of them is Effort x Effectiveness = Results. Simply put, you have to put out a high enough volume of work at a high enough degree of effectiveness in order to achieve your goals. If you feel like you are working hard, but not getting the results you want then you either are not being effective or the amount of time that has elapsed has not yet been enough for the desired results to occur. If you believe you are effective and not achieving results you probably just need to look at your calendar and you will likely discover you are not investing enough time in results-producing activities. You may be busy, but success comes from being busy doing results-producing activities. These two things go hand-in-hand, effort and effectiveness, because you tend to become more effective at those things you do frequently and consistently. This is especially true of the activities required to be a successful financial advisor building an Ideal Client Community. Ie: Serving clients, getting referrals, following-up with referrals on the phone, and conducting the initial client interviews that lead to referrals becoming clients.

A formula which I developed that may help you be more productive is Success = words on-purpose + time on-purpose. My experience is that successful people live and work "on-purpose." They are good with words and manage their time well. Being on-purpose with time means that you plan your work and you work your plan. The most productive time-planning is when you know your priorities, place them on your calendar as appointments with yourself and others, and honor your calendar. Consider how seldom an unscheduled interruption is more productive than what you would have been doing if you had planned that time to do something highly productive on-purpose.

Far less productive is working from a to-do list. And the least productive way to manage your time is to go work with a mostly blank calendar and attempt to stay focused on the most important tasks throughout the day. Given that life, business, and the financial services industry in particular are distraction-producing machines it is difficult to be successful without managing your time and high-payoff-activities on-purpose.

Can you think of anything in your personal or professional life that would not be enhanced by managing your time and priorities on-purpose?

What about words on-purpose? I sum this up as knowing what to say, how to say it, and when to say it. You could call it being articulate. The financial services profession is all about human interactions. Interacting with your clients, referrals as prospective clients, staff, subject matter experts who help you serve your clients, your company leaders and support personnel. It means talking with people. It means asking good questions. It means being a good listener. It means connecting what people tell you about their needs, wants, goals, and values with your value proposition. You will be most productive when scripted. At the very least you must have talking points you can instantly and effectively articulate. Who wants to trust their financial future to someone who stumbles over their words? It doesn't matter that you are smart if you don't sound smart. Politics aside, I find it interesting that President Barack Obama has gotten flack for using the teleprompter and he and his staff get criticized for being on the same page with their talking points. You can laugh if you want, but knowing what to say, how to say it, and when to say propelled him into the Oval Office. What might this do for you?

Can you think of anything in your personal or professional life that would not be enhanced by being able to choose and deliver your words on-purpose?

The bottom line is that success is rarely, if ever, an accident. Successful people use their time and words on-purpose.

Keep moving forward,

bill

Bill Bachrach
Founder & Chairman
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Contact Anne Bachrach at the Financial Services Speakers Network at anne@fsspeakers.net to schedule Bill Bachrach for your next meeting or conference.



Anne Bachrach: Optimize Effective and Efficient Behavior for Increased Success
Ask any successful business owner or financial professional and they will tell you one of the number one rules to optimizing the success of a business starts with producing effective results with the greatest efficiency. Your success is riding on your ability to perform with the greatest effectiveness and efficiency.

As a Financial Professional, it is probably your goal to be as effective as you can with the greatest efficiency. The more you can optimize these two factors, the greater return on investment you will realize in your business.

So how do you improve your career or business by improving effectiveness and efficiency? Let's begin by reviewing the difference between the two terms:

Effective - Producing a decided, decisive or desired effect. Effective emphasizes the actual production of or the power to produce an effect or result.

Efficient - Acting or a potential for action or use in such a way as to avoid loss or waste of energy in effecting, producing or functioning.

Effectiveness is the building block, while efficiency is the process of refinement. The better you become at effecting positive results with the greatest efficiency of effort, the bigger asset you become - and so does your business.

Optimizing effectiveness and efficiency doesn't have any relation to IQ or intelligence levels, it's really an awareness of your habits. It's a delicate balance between effecting positive results with the least amount of energy expenditure. This essentially means that you expend the least amount of energy with the largest return - while effectively creating the desired result.

Optimizing your effectiveness and efficiency is vital to your success and your personal life depends on it and so does your professional life.

Let's start by discussing improving effectiveness. What does this actually mean? In the most basic terms, you must first learn how to create positive effects, change or results; though by definition you could be effective at producing negative effects. However, our focus is on becoming proficient at producing positive effects. The better you become at effectively creating desired results, the better your personal and professional life becomes.

So how do you know if you are being effective? The first step is to ask yourself what kind of actions you are taking. If the goal is to produce a desired result, every step between the initial action and completed action needs to be in support of the desired result.

Recall a situation or project that produced a less than optimal result. If you go back through the series of actions that led to the result, can you pinpoint what might have triggered the shift from the direction of positive results to non-effective results? When the "trigger" can be identified, you can learn from that experience and be more effective in future situations by changing or avoiding the action that created the negative result. Being effective is nothing more than a series of evaluations of past results to identify and separate the successful actions from the negative actions.

This evaluation process not only applies to your professional life, it applies to your personal life as well. Your career or your business is only as good as you are - which is why self-improvement is a vital part of your professional success. If you cannot learn to effect positive results, the success of your business will be limited. For optimal success, a dedication to improving effectiveness in your personal life is important.

Now let's discuss efficiency. Effectiveness is the building block and efficiency is the process of refinement. Think of it as a sort of horse and carriage. Improving efficiency isn't possible until you actually learn how to effect results. While it is possible to be effective without being efficient, only having one of the two strengths is like missing the other piece to the puzzle. To truly be a force to be reckoned with and to grow your financial practice, you must be able to effect positive results with the greatest efficiency.

We all have the same number of hours in a day to complete our tasks, so you must learn to produce desired results with the least amount of energy lost. In order to make more time and become better at what we do, we must learn to improve our effectiveness and efficiency.

Although many people resist it in the beginning, calendaring is a great tool for improving effectiveness and efficiency. When you put everything in your calendar and honor it, you'll find your focus improves because you have daily tasks staring right back at you in black and white. Schedule everything in your calendar including showers, drive time, calls, marketing time, client interviews, lunch, and workouts. For every task add a 15 minute buffer, until you get better at estimating how much time each activity takes. This buffer will serve to add to peace of mind if unexpected delays come up. If you are actually running ahead of schedule, then you can get a head start on the next task and actually complete more in less time. Effective time management and calendaring will make you more productive, feel more confident, and in control so that you can more easily achieve your goals.

Begin working on increasing your effectiveness and efficiency today and enjoy the benefits you receive as a result. You'll find that you will accomplish more in less time and feel great about your progress every day.


Time is really the only capital that any human being has, and the only thing he cannot afford to lose.
THOMAS EDISON
American Inventor


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Excuses Don't Count ________________________________________
Anne Bachrach is the author of the book, Excuses Don't Count; Results Rule!. She has 23 years of experience training and coaching. Anne works to help financial professionals improve their productivity, profitability, and quality of life. Through her proven systems, she inspires her clients to stay focused and take action on the highest payoff activities that lead to their ultimate professional and personal success. Take advantage of the many complimentary resources on her website (www.AccountabilityCoach.com)
Mark Little: Maybe it's Not the Economy Stupid
In 1992 campaign advisor James Carville coined the famous phrase "It's the economy stupid" for Bill Clinton's successful bid for the White House. I just received an email today from a business-owner friend, from outside the financial services industry, who contends that for most seeking to grow their businesses today, maybe it's not the economy (stupid). In his email to me, my friend shares a humorous story about his quest to find a new tax preparer.

It seems his tax person, a Certified Public Accountant, was a bit sloppy and failed to keep him informed about the status of his tax return. When his wife had to call to ensure that an extension was filed on-time, he figured that was a sign from "on high" to find a Best-in-Class tax expert, as a replacement, who was highly skilled, proactive and worthy of trust. Forget "highly skilled" for a moment, have you noticed that outstanding service is in short supply these days? When was the last time you raved about the proactive and exceptional service of any business you frequent?

My friend tells the story of how he placed a ton of calls to accounting firms referred to him and relates how most of the people calling back were "over-enthusiastic sales people" or people lacking expertise.

"And you know what?" my friend continues, "the majority never returned my call."

"In boom times, you can't even get the over-enthusiastic, non-expert sales people to call you back! In the bust times the sales people finally start calling you back."

Cynical? Yes!

True? Unfortunately it sounds like he's accurately describing the financial services industry. Not all financial advisors, but far too many.

However, it doesn't have to be that way; you get to decide, as a financial advisor, whether you want to be "the real deal," or "just another advisor." You get to decide the level and quality of your service standards, too. Clients are very simple regarding what they want. They believe the warm fuzzy ads on TV showing financial advisors and simply want that highly skilled, conflict-free advisor shown; the one who, on TV, seems worthy of trust. An advisor who is deeply knowledgeable about their situation and gives them sound advice and guidance. What's the reality? Well, most of these folks come in to interview a financial advisor & what do they encounter? Do they get sound advice that's worthy of trust? Unfortunately, far too often, they meet "over-enthusiastic sales people" or, rather than experts, they find advisors who talk technically way over their heads in a way that's contrived.

As an advisor you can become Best-in-Class simply by aligning yourself with people who are already experts in tax, financial planning, money management, estate planning and insurance. Consider for a moment that there are many people out there who have had enough of "sales people" and, like my friend, don’t even believe that advice like this, through a Best-in-Class team of experts, exists. My friend would have difficulty believing me, no matter how hard I tried to assure him, that I work with hundreds of advisors all over the world who fit that description (or are very rapidly moving in that direction).

When you stop to realize how few advisors even return calls promptly, consider that there has never been this many unhappy people seeking a fully comprehensive trusted advisor. You couldn't possibly serve every Potential Ideal Client who is seeking someone just like you right now. These are the good 'ol days and consider that "it's not the economy."
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To learn more about how to implement The Dry-run Prep Meeting™ and The Three Meeting Process™, you can sign up for "The Kate Wilson Case-Study" at no charge at The Trusted Advisor Toolkit. Mark McKenna Little is a speaker, author and Trusted Advisor who began implementing Values-Based Financial Planning® in 1999. Contact Anne Bachrach at the Financial Services Speakers Network at anne@fsspeakers.net to schedule Mark Little for your next meeting or conference.
Tom Voccola: Being Powerful with Others
Part 5 of a continuing series on CEOing and the Values Based Financial Advisor.

Your number one job as a Trusted Financial Advisor - and if you do this you will be an amazing CEO - is to unleash the pent-up creativity and innovation in both clients and partners in service to their dreams. Turning this attitude into action is at the heart of working "on" your firm. But it is one thing to be aware of this, and altogether another to be able to do it.

In Parts 3 and 4 of this series, I tried to leave you with a powerful insight and understanding into the invisible forces driving you. Now I want to help you leverage that understanding by expanding into the second law of CEOing...

To be Powerful in with others, you must first
Understand Humanity and Master Relationships


Understanding Humanity

When you come to understand and appreciate the untapped power within yourself, you will have an opening to understanding the massive untapped potential of others – if you have it, so do they!

The $64 million question is: How do you tap into this power?

The first step is to appreciate that it's not easy being human. Have you noticed that? Life is a constant struggle because we are trying to be someone other than who we really are. And we don't even see that we are doing it! To tap into the authentic power of people, you must help them see the truth of who they really are. Helping clients articulate their values will produce amazing cooperation and trust.

What kinds of real-world results can you expect from unleashing the power of people? In our work with organizations we consistently see:
  • A critical mass of aligned & engaged employees at every level in the organization. Up from the national level of 26% to over 80% within 90 days as measured by survey and improved performance against client specified mission critical goals and objectives Measurable improvements in throughput and capacity A dramatic reduction in fire fighting, wasted energy and overtime Measurable gains in productivity and innovation yielding a minimum10x R.O.I. Employee teams reviewing and reengineering organizational processes A dramatic growth in team led project centered growth initiatives at every level Measurable relationship improvement with customers, vendors and co-workers A culture of support and empowerment rather than one of command and control More fun and meaning in work
  • An empowered CEO
So how do you go about unleashing this power?

img There is one universal human limiting belief that must be forever undone: That people are not good enough. It's a deep seated belief that has been seared into our collective consciousness from birth by every religion, government institution and news organization on earth and keeps us from exploring the brilliance in people. And, it has morphed into the way business occurs in the world as well.

The major difference between management and leadership is the difference between controlling people and liberating them.

We have been trying for millennia to control people because we didn't know any better. Leaders would knowingly focus people on what they didn't want in their lives, sewing fear, uncertainty, doubt. When there was sufficient fear among the populace, they would offer safety and security in return for money or other valuable resource. This approach is and has been a criminal waste of energy.

img Yet during this same time we all have seen instances of great leaders who have inspired ordinary people to achieve more than they ever thought they could. Martin Luther Kind comes to mind. He focused us on our own greatness and asked us to dig deep within ourselves and see our own power. He gave an entire generation hope and a way forward through non-violence. His leadership speaks for itself.

The latter approach, this kind of leadership is what Values Based Financial Planning is all about. Focusing your clients, and yes, your employees and content expert partners on what they really desire and want for themselves, their families and ultimately, their legacy, and then, giving them a clear way forward.

Sometimes, I hear business people say, "Hope is not a Strategy!" I disagree. Hope is the most powerful Strategy in the world. In a world of not good enough, the leader that brings hope into people's lives and engages them in a way forward will capture the hearts, minds and trust of a great many. Just step into their shoes. How would you rather live your life: Out of fear and despair; or confidence and possibility? Your answer will determine your degree of lasting success and yes, happiness.

Next Month: Mastering Relationships

Copyright 2009 Thomas A. Voccola

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Entrepreneur, speaker, author and CEO Coach, Tom Voccola is the CEO of CEO2, a Chief Executive Consulting Firm specializing in the rapid transformation of corporate and organizational cultures. Tom is the author of The Accidental CEO – A Leader’s Journey from Ego to Purpose. His life's work is to inspire a new generation of leaders who transcend ego and its fear based agenda. His work gives executives immediate and authentic access to new levels of power, influence and freedom within their organizations.


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The following are registered and trademarked and intellectual property of Bachrach & Associates, Inc.: Financial Road Map®, Success Road Map®, Values-Based Selling®, Values-Based Selling® Academy, Values-Based Selling® Academy 2, Trusted Advisor Coach®, Values-Based Financial Planning™, Being Done™, Values-Based Financial Professional™, The Values Conversation™, High-Trust Leadership™ and The Quality of Life Enhancer™. All rights reserved.