The Ten Critical Trends Driving Sales, Marketing, and Customer Service for the Foreseeable Future

Scott McKain

In this fast paced webinar, Rick Barrera, bestselling author of Overpromise and Overdeliver, will discuss how rapidly changing macroeconomic cycles have rendered our management, marketing, sales and customer service models obsolete. You'll be able to position your business to take advantage of key trends by positioning yourself ahead of the curve and ahead of the competition.

The key trends include:

  • Changing Places
  • Globalization
  • Everything Real Time
  • Using Speed as a Competitive Weapon
  • Real Time Learning
  • Mission Critical Strategic Partnerships
  • Reinventing Everything
  • Designing Customized Solutions & Experiences
  • Leveraging Information for profit and differentiation
  • The Client First Imperative

Rick Barrera is a nationally acclaimed marketing consultant and author, known throughout the Fortune 500 for his extraordinary speaking ability and his unique approach to brand building.

 

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